Privacy & Security

KB77 Privacy Policy

Your privacy matters to us. This policy explains exactly what data KB77 collects, why we collect it, how we use it, and how we keep it safe. No jargon, no hidden surprises.

Last updated: January 2025
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Your Data, Your Rights

KB77's Commitment to Your Privacy

Privacy at KB77 is not an afterthought. Here are the core principles that guide how we handle every piece of data you share with us.

End-to-End Encryption

Every connection to KB77 is protected with 256-bit SSL encryption. Whether you're logging in, making a deposit, or checking your balance, your data travels securely and cannot be intercepted by third parties.

We Never Sell Your Data

KB77 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account, process payments, and improve your experience on kb77.

Local Payment Privacy

When you deposit or withdraw via bKash, Nagad, or Rocket, KB77 only stores the minimum information needed to process the transaction. Your full mobile wallet credentials are never stored on our servers.

You Control Your Data

KB77 gives you the right to access, correct, or request deletion of your personal data at any time. Simply contact our support team and we will handle your request promptly and without unnecessary delay.

Secure Account Storage

Your KB77 account password is stored using one-way hashing — meaning even our own team cannot see it. Account data is stored on secured servers with restricted access and regular security audits.

Marketing on Your Terms

KB77 only sends promotional communications to players who have opted in. You can update your communication preferences at any time from your account settings or by contacting our support team directly.

Please read this Privacy Policy carefully. By registering an account or using any part of the KB77 platform, you confirm that you have read and understood how we collect and use your personal data as described here. If you have any questions, contact us at [email protected] before using the platform.

1. Introduction

KB77 ("we", "us", "our") operates the online gaming platform accessible at kb77.io and through the KB77 mobile application. We are committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have over your information.

This policy applies to all users of kb77, including registered players, visitors who browse the site without registering, and anyone who contacts our support team. It should be read alongside our Terms and Conditions and Responsible Gaming policy.

KB77 takes data privacy seriously. We only collect what we genuinely need, we store it securely, and we never use it in ways that go beyond what is described in this policy. If we ever need to change how we handle your data in a meaningful way, we will update this page and notify you.

2. Data We Collect

KB77 collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and from third-party payment providers when you make a transaction. Here is a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, username Registration form
Contact Data Mobile number, email address Registration form, support contact
Payment Data Mobile wallet number (bKash, Nagad, Rocket), transaction IDs Deposit and withdrawal requests
Technical Data IP address, device type, browser, operating system Automatically on site visit
Usage Data Games played, bets placed, session duration, login times Automatically during gameplay
Verification Data National ID, selfie photo (when age/identity verification is required) Submitted by player on request
Communications Data Support chat logs, email correspondence When you contact KB77 support

KB77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.

3. How We Use Your Data

KB77 uses the personal data we collect for specific, legitimate purposes. We do not use your data for anything beyond what is listed here without first obtaining your consent:

  • To create and manage your KB77 account and verify your identity.
  • To process deposits and withdrawals through bKash, Nagad, and Rocket.
  • To provide customer support and respond to your enquiries.
  • To detect and prevent fraud, money laundering, and other illegal activity.
  • To monitor for fair play violations and protect the integrity of our games.
  • To send you account-related notifications such as transaction confirmations and security alerts.
  • To send promotional offers and bonuses, but only if you have opted in to marketing communications.
  • To comply with legal and regulatory obligations applicable to KB77.
  • To analyse platform usage and improve the overall KB77 experience.
  • To support responsible gaming assessments and apply player protection measures where needed.

KB77 does not use automated decision-making or profiling in ways that produce legal or similarly significant effects on players, except where required for fraud prevention or regulatory compliance.

5. Sharing Your Data

KB77 does not sell your personal data. We share your data only in the following limited circumstances:

  • Payment processors: We share the minimum necessary data with bKash, Nagad, and Rocket to process your transactions. These providers have their own privacy policies and security standards.
  • Identity verification providers: When age or identity verification is required, we may share relevant data with a trusted verification service.
  • Game providers: Some games on KB77 are provided by third-party game studios. These providers may receive anonymised usage data to support game performance and fairness audits.
  • Legal authorities: KB77 will disclose personal data to law enforcement or regulatory bodies when required to do so by law, court order, or to protect the rights and safety of our players and staff.
  • Business transfers: In the event of a merger, acquisition, or sale of KB77, your data may be transferred to the new entity, subject to the same privacy protections described in this policy.

Important: KB77 will never share your personal data with advertisers, data brokers, or any third party for commercial marketing purposes without your explicit consent.

6. Payment Data

KB77 processes all payments through bKash, Nagad, and Rocket — the mobile financial services that most players in Bangladesh already use and trust. When you make a deposit or request a withdrawal on kb77, here is how your payment data is handled:

  • Your mobile wallet number is stored securely and used only to process your transactions and verify your identity.
  • KB77 does not store your mobile wallet PIN or full authentication credentials at any point.
  • Transaction records are retained for the period required by applicable financial regulations.
  • Withdrawals are always sent to the same mobile wallet used for your most recent deposit, as a security measure to prevent unauthorised withdrawals.

If you believe there has been an unauthorised transaction on your KB77 account, contact our support team immediately at [email protected]. We will investigate and work with the relevant payment provider to resolve the issue as quickly as possible.

7. Cookies and Tracking

KB77 uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Cookies are small text files stored on your device when you visit kb77.io.

We use the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of these.
  • Analytics cookies: Help us understand how players navigate kb77 so we can improve the experience. Data collected is aggregated and anonymised.
  • Preference cookies: Remember your settings and preferences, such as language and display options.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of your KB77 account.

8. Data Retention

KB77 retains your personal data for as long as your account is active and for a reasonable period afterwards to comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods are as follows:

  • Account and identity data: Retained for the duration of your account plus 5 years after closure, in line with anti-money laundering requirements.
  • Transaction records: Retained for 7 years as required by financial regulations.
  • Support communications: Retained for 2 years after the last interaction.
  • Technical and usage data: Retained for up to 12 months in identifiable form, then anonymised for analytical purposes.

When your data is no longer needed, KB77 will securely delete or anonymise it. You may request early deletion of certain data by contacting our support team, subject to any legal retention obligations that apply.

9. Security Measures

KB77 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse:

  • All data transmitted between your device and KB77 is encrypted using 256-bit SSL/TLS.
  • Passwords are stored using one-way cryptographic hashing — they cannot be reversed or read by anyone, including KB77 staff.
  • Access to personal data within KB77 is restricted to staff who genuinely need it to do their jobs, and all access is logged.
  • Our servers are hosted in secure data centres with physical access controls, fire suppression, and redundant power systems.
  • KB77 conducts regular security reviews and vulnerability assessments of our platform.
  • In the event of a data breach that poses a risk to your rights, KB77 will notify affected players and relevant authorities as required by law.

While KB77 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role — use a strong, unique password for your KB77 account and never share your login details with anyone.

10. Your Rights

As a KB77 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within a reasonable timeframe:

  • Right of access: You can request a copy of the personal data KB77 holds about you.
  • Right to rectification: If any of your data is inaccurate or incomplete, you can ask us to correct it.
  • Right to erasure: You can request deletion of your personal data, subject to any legal retention obligations.
  • Right to restrict processing: You can ask KB77 to limit how we use your data in certain circumstances.
  • Right to data portability: You can request your data in a structured, machine-readable format.
  • Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
  • Right to object: You can object to processing based on legitimate interests, including direct marketing.

11. Minors

KB77 is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered on kb77, please contact us immediately at [email protected]. We will close the account and delete all associated data without delay.

KB77 uses age verification measures during registration and reserves the right to request proof of age at any time. Any account found to belong to a minor will be closed and any deposits returned to the payment source.

12. Changes to This Policy

KB77 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "last updated" date at the top of this page. For significant changes, we will notify registered players via email or in-app notification.

Your continued use of KB77 after any changes to this policy constitutes your acceptance of the updated version. We encourage you to review this page periodically to stay informed about how we protect your privacy.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how KB77 handles your personal data, please get in touch with our support team. We take all privacy enquiries seriously and will respond as quickly as possible.

Email: [email protected]

For information about your rights as a player, see our Terms and Conditions. For help with responsible gaming tools, visit our Responsible Gaming page.

Play on KB77 with Complete Confidence

Your data is safe, your payments are secure, and your privacy is protected. Join hundreds of thousands of players who trust KB77 every day.